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Terms & Conditions

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Effective Date: October 2024

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Welcome to KDK Flooring LLC ("we," "us," "our"). These Terms & Conditions govern the relationship between KDK Flooring and visitors or users of our website www.kdkflooring.com (the "Site"). By accessing or using our Site, you agree to these terms, which are essential for establishing boundaries and guidelines for your interaction with us.

Please read these Terms carefully before using the Site. If you do not agree with any part of these Terms, please discontinue your use of the Site.

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1. User Eligibility

By using our Site, you represent that:

  • You are at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction.

  • You are using the Site for lawful purposes and in compliance with all applicable laws and regulations.

2. Website Usage

A. General Use

Our Site is primarily intended to provide information about KDK Flooring’s services, allow users to request quotes, and contact us regarding our flooring solutions. You agree to use the Site only for its intended purposes and refrain from any activity that might interfere with its functionality, compromise security, or violate these Terms.

B. User Accounts

To access certain features of the Site, such as service inquiries or project estimates, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

You agree to:

  • Provide accurate, complete, and up-to-date information when registering or providing details.

  • Notify us immediately of any unauthorized use of your account.

  • Use your account in compliance with these Terms and applicable laws.

We reserve the right to suspend or terminate any account if we suspect fraudulent or unlawful activity or any violation of these Terms.

3. Payment Terms

For any payments made on or through the Site (such as deposits for services), you agree to the following conditions:

  • Payment Methods: Payments may be made using credit cards, debit cards, or other approved methods. We use secure third-party payment processors to handle transactions. You agree to provide accurate payment information and authorize us to charge your selected method for the applicable services.

  • Deposits and Service Fees: Some of our flooring services may require a deposit, which is non-refundable unless otherwise stated. Any fees associated with the service will be clearly communicated before payment.

  • Price Changes: We reserve the right to modify prices for our services at any time. Any changes will not affect contracts already in progress but will apply to future contracts.

4. Service Modifications

We reserve the right to modify or discontinue any service offered through the Site at any time without prior notice. This includes altering service offerings, pricing, or promotional content. We will not be liable to you or any third party for any modifications, suspensions, or discontinuations of service.

5. Warranties and Disclaimer

KDK Flooring strives to provide accurate information on the Site regarding our services. However, we do not make any warranties or guarantees regarding the accuracy, completeness, or reliability of this information. Your use of the Site and its content is at your own risk.

A. Flooring Services Warranty

Our flooring installation services may come with a warranty as specified in the contract for each project. Warranties apply only to defects or issues arising from our labor and do not cover natural wear and tear or damage caused by improper maintenance or misuse.

B. Disclaimer

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be error-free or uninterrupted.

6. Limitation of Liability

In no event will KDK Flooring, its affiliates, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site or services obtained through the Site. This includes, but is not limited to, loss of profits, data loss, or damage to property, even if we were advised of such potential damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

7. Intellectual Property Rights

A. Ownership

All content on the Site, including text, images, logos, and other materials, is owned by or licensed to KDK Flooring and is protected by intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from the Site without our express written permission.

B. Trademarks

The name KDK Flooring LLC and our slogan Elite Flooring Solutions, along with any logos or service marks, are trademarks of KDK Flooring. You may not use our trademarks without prior written consent.

8. Termination and Account Cancellation

We reserve the right to suspend or terminate your access to the Site or any accounts associated with you if we believe you have violated these Terms or engaged in illegal activity. In the event of termination, you will not be entitled to any refunds for payments already made for services unless otherwise stated.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by KDK Flooring. We are not responsible for the content or practices of any third-party sites. By using any third-party sites, you agree to their respective terms and privacy policies.

10. Data Collection and Privacy

For information on how we collect, use, disclose, and manage personal data, please refer to our Privacy Policy.

11. User Conduct

You agree not to use the Site in a manner that:

  • Violates any laws or regulations.

  • Interferes with the proper functioning of the Site.

  • Infringes upon the rights of others, including their intellectual property or privacy rights.

  • Engages in fraudulent, deceptive, or harmful behavior, including hacking, spamming, or distributing malicious code.

We reserve the right to take appropriate action, including legal remedies, for any violations of these Terms.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any disputes arising under these Terms will be resolved through binding arbitration in New York, in accordance with the rules of the American Arbitration Association. The arbitration decision will be final and binding, and the arbitrator may award legal fees and costs to the prevailing party.

13. Changes to These Terms

KDK Flooring reserves the right to modify or update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes your acceptance of any modified Terms.

We encourage you to review these Terms regularly to stay informed of any changes.

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By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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